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Privacy Policy

Last updated: 31 January 2026

Who We Are

Handy Home Solutions provides professional handyman services in Milton Keynes, Northampton, and surrounding areas. We are committed to protecting your privacy and handling your personal data responsibly.

Contact: enquiries@handyhomesolution.co.uk | 07534 887015

What Data We Collect

When you use our contact form, we collect the following information:

  • Name – to address you personally
  • Email address – to respond to your enquiry
  • Phone number (optional) – for callback requests
  • Postcode – to confirm we cover your area
  • Service type – to understand your requirements
  • Message – details of your enquiry

How We Use Your Data

We use your personal data to:

  • Respond to your enquiry
  • Provide quotes for requested services
  • Arrange and deliver services you request
  • Communicate about your project

We do not use your data for marketing purposes unless you explicitly opt in. We do not sell or share your data with third parties for marketing.

Under GDPR, we process your data based on your consent (given when you submit the contact form) and our legitimate interest in responding to enquiries and providing services.

How Long We Keep Your Data

We retain your enquiry data for up to 2 years after your last contact with us. If you become a customer, we retain records for 6 years for legal and accounting purposes. You can request deletion at any time.

Your Rights

Under GDPR, you have the right to:

  • Access – request a copy of your personal data
  • Rectification – correct inaccurate data
  • Erasure – request deletion of your data
  • Restriction – limit how we use your data
  • Portability – receive your data in a portable format
  • Objection – object to processing of your data

To exercise any of these rights, contact us at enquiries@handyhomesolution.co.uk.

Cookies

This website does not use tracking cookies, analytics cookies, or advertising cookies. We only use essential cookies required for the website to function properly.

Data Security

We take appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

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